Future of Work
HR technology decisions are often made backwards: a vendor arrives with a demo, a feature list, and a sense of urgency. The operating model is still fuzzy. Six months later the organization owns a system that does not match how work actually gets done.
AI-enabled tools make this worse, not better, if the requirement is unclear. You can automate a process that should not exist. You can buy insight you have no one to act on.
Independent advice means we have no product to place. The work is defining what you need, comparing options against that need, and preparing the organization for implementation — including the people and process changes the software will not do for you.
If digital HR is on the agenda, start with the operating model. The tool comes after.
